What is the best data recovery software available. My 320Gb External Hard Disk Drive has crashed?

Need a full backup of the 320 Gb disk. If anyone has done this before. What are the exact steps I shall follow?
I had a few logical drives with different filesystems, how do I make sure the recovery software interprets this correctly!

try using System Mechanic 7
that is really best software to recover files.

to download that goto http://www.iolo.com/sm

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